Tag
#troubleshooting
11 notes
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Missed phone calls or delayed texting with Verizon Wi-Fi Calling
We’ve had several clients who complained that Wi-fi calling wasn’t working properly after we installed a Barracuda Cloudgen Firewall. I had tackled this issue on several occasions, but never was able to get a
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Use Amazon Corretto for Unifi Controller instead of Oracle Java
So with Oracle starting to charge for commercial usage and updates of Java SE, I was looking for an alternative for our Unifi Controller. I ran across a comment in the Ubiquiti forums somewhere that said using Amazon
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Cannot start Microsoft Outlook. Invalid XML, the view cannot be loaded.
I had a customer call me to say that his computer seemed to freeze for him, so he did a hard restart on it. Once it booted back up, Microsoft Outlook 2010 would not start but give the following error message. Cannot
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Updates for Office are ready to be applied, but are blocked by one or more apps.
I have a customer who is getting the following error message in Office 2013. “Updates for Office are ready to be applied, but are blocked by one or more apps.” The problem is when the Update Now button is clicked, you
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Using a new generic domain name (gTLD) with Office 365
Its been very interesting to me seeing all the changes that are occurring in the domain space, especially with all hundreds of generic top level domains that will be flooding the market this year. I’ve been
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Restoring Deleted Active Directory User fails with Error 0x2077 Illegal Modify Operation
I was attempting to restore an Active Directory User that was accidentally deleted on a SBS 2011 server using the steps outlined in this Microsoft KB Article, however I kept coming up short with the following error
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After Windows Update, Outlook 2013 Folder List Pane is Empty
Yesterday Microsoft released a few updates for Windows & Office. One of the updates, KB2817630, appears to break Outlook 2013. The screenshot to the right is what happened to one of our customers after the update was
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No Internet Access on Windows 7 caused by Bonjour Service
After installing Extensis Portfolio Desktop Client software on a few Windows 7 desktops today, we noticed that after rebooting the computers would no longer connect to the internet. They could access local files &
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The module DLL exppw.dll failed to load
A Windows SBS 2011 server at one of our customers locations installed several updates last evening, and when they came into work this morning they discovered they were not receiving any email. Neither was the remote web
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Configure Office 365 Passwords to never expire
One of the biggest complains we get from customers that are using Microsoft Office 365 is the mandatory password expiration. Microsoft has a KnowledgeBase article that explains with a few simple powershell commands how
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WiFi on Windows 8 does not support WEP – Shared Key Authentication
I was troubleshooting a Windows 8 laptop that wouldn’t connect to a customer’s wireless network recently. The wireless network was configured using the WEP – Shared Key Authentication method which is horribly insecure