Cannot start Microsoft Outlook. Invalid XML, the view cannot be loaded.

I had a customer call me to say that his computer seemed to freeze for him, so he did a hard restart on it. Once it booted back up, Microsoft Outlook 2010 would not start but give the following error message. Cannot start Microsoft Outlook. Cannot open the Outlook window. Invalid XML, the view cannot […]

After Windows Update, Outlook 2013 Folder List Pane is Empty

Yesterday Microsoft released a few updates for Windows & Office. One of the updates, KB2817630, appears to break Outlook 2013. The screenshot to the right is what happened to one of our customers after the update was automatically installed. Absolutely no folders appear in the folder pane. At this point it appears the fix is […]

Configure Office 365 Passwords to never expire

One of the biggest complains we get from customers that are using Microsoft Office 365 is the mandatory password expiration. Microsoft has a KnowledgeBase article that explains with a few simple powershell commands how to disable this and set the passwords to never expire. Connect to the Windows Azure Active Directory Module for Windows PowerShell […]

Enable Office 365 Auto-discover for Outlook in SBS 2011 Exchange Environments

One of the ┬áissues you will run into when migrating from an on premises Exchange 2010 server on SBS 2011 is that Outlook will not autodiscover the correct Office 365 server settings. Fortunately this can be easily solved with a few simple PowerShell commands. Open an Exchange Management Shell as an administrator. (Elevated PowerShell) Use […]