Cannot start Microsoft Outlook. Invalid XML, the view cannot be loaded.

I had a customer call me to say that his computer seemed to freeze for him, so he did a hard restart on it. Once it booted back up, Microsoft Outlook 2010 would not start but give the following error message.

Cannot start Microsoft Outlook. Cannot open the Outlook window. Invalid XML, the view cannot be loaded.

screenshotStarting Outlook in safe mode didn’t work either. Fortunately the fix is really easy.

If you are on Windows 7 simply type the following command in the search or run box.

Outlook.exe /ResetNavPane

Bingo. You will be up and running again!

Thanks to itswapshop.com for the tip.

Office 2013 - Updates are ready to be applied error message.

Updates for Office are ready to be applied, but are blocked by one or more apps.

I have a customer who is getting the following error message in Office 2013. “Updates for Office are ready to be applied, but are blocked by one or more apps.”

Office 2013 - Updates are ready to be applied error message.

 

The problem is when the Update Now button is clicked, you get a notice saying you’re up to date! Restarting the program will bring the error message back again.

Office 2013 is up to date

 

I haven’t found a good solution for this problem yet, any ideas?

I’ll update this post if I find something.